Privacy Policy

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your identity and contact data by filling in forms on our website, or by corresponding with us by mail, phone, email, or otherwise. This includes personal data you provide when you purchase products via our website, submit questions or feedback via our Contact Us forms, or when you complete a form or questionnaire on our website.

Automated technologies or interactions. This website is hosted by Squarespace, Inc. They use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit their site here.

Third Party Services and Payment Processors. Our store is hosted on Squarespace, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services directly to you. Your data is stored through Squarespace’s data storage, databases, and the general Squarespace application. They store your data on secure databases secured by a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps them to protect your data. Squarespace uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policy. Payments for our products are currently processed and managed using the third-party vendors Stripe and Paypal. You can read the Stripe privacy policy here, and the PayPal privacy policy here.

You are free to choose whether or not to engage in any activity on the site that involves your submission of personal information, such as your name, email address, phone number, or other information that can be used to identify or contact an individual, whether online or offline. We will ask you for such information expressly. Most of the activities on the site do not require you to submit any personal information.

Squarespace collects personal data when you visit this website, including information about your browser, network, and device; web pages you visited prior to coming to this website; web pages you view, click, internal links, searches, timestamps while on this website; your IP address. Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyzes the data in a depersonalized form. You can access Squarespace’s privacy policy here.

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. When necessary, we share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google Workspace for storage. You can access Google’s privacy policy here.

Unless expressly communicated prior to collecting your information, we never sell or share your information with other third party entities.

When you use our products and services, we may also use your information:

• In order to maintain and improve our products and services by making sure they are working well. For example, knowing which pages of our website frequently result in calls from confused customers helps us know where we need to improve our site design.

• In order to personalize your experience with our products and services according to the information we collect.

• To provide services to you, including through our contractors. This includes sharing your address with providers of delivery services like UPS or FedEx, or sharing information with third parties that provide Noxsano with email solutions, cloud hosting services, payment processing, website support and maintenance, and legal, regulatory, or audit services.

• For legal reasons. We may share your personal information to comply with inquiries from governmental authorities, or to protect, defend, exercise legal rights or claims, in connection with end user license agreements, terms of service or other applicable agreements, or as otherwise required by law. If we are legally required to share your information, we will attempt to notify you, unless such notification would violate law or court order.

• In the event of business transfer. If Noxsano is involved in a sale of assets, merger, acquisition, business transfer, or other change of control, we may share your information with other entities involved. We will require any such successor business entity to honor this Privacy Policy and we will notify you of any changes that could affect your information. In the event of a business transfer, unless we are otherwise required by law to retain or provide your information to the other entity, you may request that your information be deleted from our records.

The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect your information. There is always some risk that an unauthorized third party may find a way around our security systems. In the event of a security breach, the first thing we would do is notify you. This notice would include what happened, what information was breached, what Noxsano is doing to respond, and who to contact with questions.

Noxsano does not knowingly sell products to, solicit, collect or retain personal information about children under the age of 18 without parental consent. If we learn that a child under 18 has submitted information to us without parental consent, we will take all reasonable measures to delete it from our databases and not use the information for any purpose (except where necessary to protect the child or others). If you become aware of any personally identifiable information we have collected from children under 18, please contact us at info@noxsano.com.

We comply with data privacy regulations applicable in the jurisdictions in which we operate. We review and may revise this policy from time to time as we add new features and services, as laws change, and as industry best practices evolve. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “Last Updated” date at the bottom of this Privacy Policy.

If you have any questions about this policy or our practices at Noxsano, please contact us:

By email: info@noxsano.com

By phone: 1.513.202.6052